WhatsApp Business is an app that combines all the features you love about WhatsApp with built-in tools specifically designed for businesses. It is free to download and use, and offers free calls and international messaging, as well as business features to help you work more efficiently and effectively. With this app, you can save time by automating quick replies and away messages, organizing conversations with labels, and even taking orders and payments within the app.
One of the key benefits of using WhatsApp Business is the ability to build relationships and trust with your customers. By having a professional business profile on a secure platform, you can establish credibility and provide more responsive customer support, leading to long-term loyalty. You can also subscribe to Meta Verified to further reinforce your authenticity.
In addition to building relationships, WhatsApp Business also helps you sell more and grow your business. You can get discovered by potential customers, advertise your products or services, and make valuable connections. The app allows you to send targeted offers, create ads that click to WhatsApp, showcase your product catalog, and even offer the convenience of in-app orders and payments.
Some frequently asked questions about WhatsApp Business include whether all features are free (the answer is a mix of free and paid features), if you can still use your personal WhatsApp (yes, as long as you have two different phone numbers), and if you can transfer over your chat history (yes, you can restore a backup from your personal account). You can also connect up to five web-based devices or mobile phones on your account (up to 10 with a Meta Verified subscription).
It's important to note that data charges may apply and some features may not be available in all markets. However, WhatsApp Business is constantly expanding and improving, with new features and availability coming soon globally. With its combination of familiar WhatsApp features and specialized tools for businesses, WhatsApp Business is a valuable app for any business looking to work smarter, build trust, and grow.