Unlocking the Power of the UniCredit Mobile Banking App: A Comprehensive Guide

The UniCredit Mobile Banking App is designed to streamline your banking experience, allowing you to manage your finances effortlessly. To get started, you need a UniCredit current account or a rechargeable card with an IBAN. Additionally, you must sign up for the Banca Multicanale Service, download the app, and activate it. This guide will walk you through the activation process and highlight the app's key features.

How to Activate the UniCredit Mobile Banking App

Activating the UniCredit Mobile Banking App is a straightforward process. You can choose from two methods:

• Via Smartphone: Open the app, tap "Activate," enter your Banca Multicanale Codice di Adesione and PIN, then press proceed.
• Via Internet Banking: Log in to your Banca via Internet account, enter your Codice di adesione and PIN, followed by a one-time password generated by your device. Navigate to "Settings" > "Mobile" > "Smartphone Application" and click proceed.

Exploring the Home Page Features

Once activated, the app's new Home Page provides a comprehensive overview of your financial relationships linked to the Multi-Channel Banking Service. You can easily access:

• Current Accounts: View all your current accounts and transactions, utilize the 'Search' function, share IBAN details, and manage your account efficiently.
• Cards: Gain control over all your UniCredit cards, including Credit, Debit, and Rechargeable options, and manage their features with ease.

Personal Financial Management Made Easy

The app includes a Personal Financial Manager and Budgeting tool, making it easier than ever to organize your expenses. You can track your spending habits and set budgets to help you achieve your financial goals.

Your Personal Area: Stay Connected

In your personal area, you can:

• Upload a new profile photo
• Read important notices and messages from the bank
• Access Online Documents
• Consult help and FAQ pages
• Contact the bank via telephone or chat

Dedicated Payments Section

The app features a dedicated Payments section for various transactions, including:

• SEPA transfers and extra SEPA transfers
• Fund transfers
• Mobile phone and UniCredit prepaid card top-ups
• Simplified F24 payments
• Pre-printed postal bills, CBILL/PagoPA, and MAV, RAV, REP payments

Convenient Features for Everyday Banking

Discover how to enhance your banking experience with these convenient features:

• Cash Withdrawals: Set up cash withdrawals at UniCredit ATMs using the Prelievo Smart feature.
• Locate Branches and ATMs: Find the nearest branch or ATM and get directions to reach them.
• One-Time Passwords: Generate one-time passwords using the Mobile Token feature for secure transactions.
• Book Appointments: Schedule appointments at your branch through the UBook function.

Biometric Access for Enhanced Security

If your smartphone supports biometric recognition technologies, you can access the app and authorize transactions using these secure methods, adding an extra layer of protection to your banking activities.

Customer Support and Assistance

For assistance and information, visit www.unicredit.it or call UniCredit Customer Service at the toll-free number 800.57.57. If you are a customer of UniCredit Private Banking branches, call 800.710.710. Not a UniCredit customer? Reach out at 800.32.32.85 or visit the website for more information.

Open a UniCredit Account via the App

The UniCredit Mobile Banking App allows you to apply for a UniCredit account directly from your smartphone. You can even verify your identity using a selfie! Please note that this service is available only to Italian residents who do not already hold a UniCredit current account, card with IBAN, or Banca Multicanale service. This process involves signing contracts for the account, the Banca Multicanale Service, and the International Debit Card.

Access Information Anytime, Anywhere

With the UniCredit Mobile Banking App, you can access essential information and services at any time, not just at physical UniCredit branches but also at the Buddy Branch. This flexibility ensures that you stay connected to your finances wherever you are.

Advertising message for promotional purposes. For more information and costs, refer to the documents in the Transparency section at www.unicredit.it. Products and services are sold by UniCredit SpA.

Accessibility statement: https://unicredit.it/accessibilita-app