Manage Your Mortgage Effortlessly from Anywhere

In today's fast-paced world, managing your mortgage should be as convenient as possible. With the right tools, you can easily keep track of your mortgage balance, make payments, and access important documents—all from the comfort of your mobile device. Freedom Mortgage is dedicated to making homeownership accessible and straightforward for everyone. Here’s how you can take control of your mortgage with our user-friendly mobile app.

Access Your Mortgage Information Anytime

With the Freedom Mortgage app, you can:

• View your mortgage balance and current loan details
• Pay your bill and manage recurring payments
• Utilize the in-app help center for questions and tips
• Go paperless by viewing and downloading important documents

This level of accessibility ensures that you are always informed about your mortgage status, allowing you to make timely decisions regarding your finances.

Stay Updated with Push Notifications

Never miss an important update again! Our app provides push notifications to keep you informed:

• Receive alerts when a new statement is available
• Get notified about opportunities to lower your interest rate

These notifications help you stay proactive in managing your mortgage, ensuring you never miss a chance to save money.

Enhanced Security Features for Peace of Mind

Your security is our priority. The Freedom Mortgage app includes robust security features:

• Log in using secure fingerprint or facial recognition technology
• Enjoy 24/7 fraud monitoring for added protection
• Access your account with multifactor authentication

With these security measures in place, you can rest easy knowing your personal information is safe and secure.

Easy Account Setup for Hassle-Free Payments

Setting up your account is simple. Freedom Mortgage allows you to make one-time payments or establish recurring payments through our mobile app. Here’s how:

1. Download the app and log in to your account or create a new account if you haven’t set up online access yet.
2. Select "One Time Payment" from the Account Details section.
3. On your first visit, input your banking information for future transactions.

For subsequent payments, simply select your saved account. Payments will be credited as of the date received, although transactions made on weekends or holidays may post to your account on the next business day.

App Support and Compatibility

Our mobile app is designed to support a wide range of Android devices:

• Compatible with Android version 8.0 and above (Note: Android 7.0 is no longer supported due to security concerns)

If you encounter any issues logging in, our Customer Care representatives are ready to assist you. Contact us at 855-690-5900 from Monday to Friday, 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m. Eastern Time.

Scheduled Maintenance for Optimal Performance

To ensure the best user experience, our app undergoes scheduled maintenance:

• Monday to Saturday: 11:00 PM - 11:10 PM ET and 2:00 AM - 2:10 AM ET
• Sunday: 2:00 AM - 6:00 AM ET

We appreciate your understanding during these times as we work to enhance our services.

We Value Your Feedback

Your experience matters to us! We encourage you to share your thoughts and suggestions. Email us at fmcmobileapp@freedommortgage.com to help us improve our app and services.

Freedom Mortgage is committed to fostering homeownership across the United States. With over 1.4 million customers, we have been family-owned and operated since 1990. Trust us to help you manage your mortgage effectively and securely.

For more information, visit us at 951 Yamato Road, Boca Raton, FL 33431, United States. Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org). We are an Equal Housing Opportunity lender.

Take control of your mortgage today with the Freedom Mortgage app—your partner in homeownership!