Experience Seamless Banking Anywhere with Our Mobile App

We are evolving alongside you to ensure that you enjoy the best banking experience, quickly and securely, no matter where you are.

Getting Started with the App

Once you download the app, log in using your identification type and number, along with your secure password. If you do not have a secure password, simply select the “Register in the app” option and follow the prompts to create your account.

Key Features of Our Mobile Banking App

Our app offers a wide range of functionalities designed to enhance your banking experience:

• Product Consultations: Easily check your account balances and details.
• Service Registration and Payments: Manage your service payments and obligations effortlessly.
• Transfers: Transfer funds between Aval Group accounts and to other banks.
• Mobile Top-Ups: Recharge your mobile phone without needing to register the number.
• Download Statements and Certificates: Access your financial documents anytime.
• Card Security Management: Control the security of your cards and activate your token.

Security Features and Recommendations

Maintaining the security of your financial information is our top priority. Here are some essential features:

• Change Your Secure Password: Regularly update your password and follow our security recommendations.
• Detailed Balance Inquiry: Check the detailed balances of your BdB products and Aval Group entities.
• Access Statements and Certificates: Receive your financial documents via your preferred email.
• Temporary Card Blocking: If your debit card is lost or stolen, you can temporarily block it for added security.
• Investment Management: Invest or withdraw from fiduciary accounts with ease.
• Credit Card Advances: Access credit card advances without needing a password.

Convenient Payment Options

Our app simplifies your payment processes:

• Utility Payments: Pay public and private services, Aval credit cards, and other bank credits seamlessly.
• Transfer Funds: Transfer money without needing to register accounts, whether to BdB accounts or registered Aval and other bank accounts.
• Service Registration: Register services and obligations from other banks for easy payment management.
• Account Registration for Transfers: Easily register accounts to facilitate transfers.
• Utilize Your Credit Limits: Make the most of your available credit.

Important Registration Information

To complete the “Register in the app” process, ensure that your personal information is up to date. If you do not receive the code to finalize this process, please update your details at one of our offices.

System Requirements

If your operating system is below Android 9, the BdB Mobile Banking app cannot be installed. We encourage you to update your operating system to a newer version. Otherwise, you can conduct all your transactions through our Virtual Banking platform by visiting https://virtual.bancodebogota.co/#/login.

Please note that the application is not compatible with devices in developer mode.

Conclusion

With our mobile banking app, you can manage your finances with ease and security. Download the app today and take control of your banking experience, wherever you are!