Welcome to a delightful journey with our innovative travel app, designed to bring a sense of adventure and excitement as you wait for your frog companion to return from its travels. This app not only allows you to prepare your frog for its journey but also keeps you updated with captivating photos and unique souvenirs collected along the way.
Engaging with our app is simple and enjoyable. Follow these steps to ensure your frog has a memorable adventure:
After your frog embarks on its adventure, all you need to do is wait patiently for its safe return. The anticipation of seeing what your frog has experienced is part of the fun!
Our app offers a unique opportunity to enjoy a leisurely experience with your frog. As it explores new places, you can look forward to receiving updates in the form of photos showcasing its adventures. Additionally, your frog may surprise you with rare souvenirs from its travels, adding an element of excitement to your waiting period.
If you have any inquiries or need assistance, please reach out to us. However, please note that certain email addresses may not be able to receive replies due to specific configurations. For example, addresses with consecutive periods or special characters at the beginning or before the "@" symbol may not comply with standard email protocols.
If you do not receive a response within a week, we kindly ask you to resend your inquiry from a different email address that does not fall under these conditions.
Email: support-kaeru@hit-point.co.jp
Support Hours: Monday to Friday, 10:00 AM to 5:00 PM (excluding weekends and holidays)
Please be aware that during peak holiday seasons, such as summer breaks and year-end holidays, response times may be longer. We appreciate your understanding as we address inquiries in the order they are received after the holiday period.
After submitting your inquiry, we may contact you for further assistance. If you have email filters in place to prevent spam, please ensure that you allow emails from support-kaeru@hit-point.co.jp. Additionally, check your spam folder, as our response may inadvertently end up there.
Please note that inquiries are accepted only in Japanese, and we do not provide support via phone.
With our travel app, you can immerse yourself in the joy of waiting for your frog's return. The combination of preparation, anticipation, and the thrill of receiving updates and souvenirs makes for a truly unique experience. So, gather your clovers, shop for essentials, and let your frog embark on its adventure while you enjoy the excitement of its journey!